Your paying customers deserve better, and I certainly won't ever be returning. In the end, I had no choice but to close my account what good is this service to me when it doesn't work, and your support team repeatedly refuses to look into it? Big disappointed in them. At this point, the app is effectively non-functional to me. Again, contacted customer support, where another person insisted my account was fine, and would take no further investigation to the issue. Within several days, my ability to make deposits also stopped. Contacted customer service, they insisted my account was fine, and took no further action to resolve it, so the issue continued. Suddenly around September, they stopped allowing me to make withdrawals to all payment options besides one specific card. Was a normal, regular bettor since around March 2023. I hate that I have to write this, because I believe Fanduel is superior to its competitors, but my experience gave me no choice.
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